Help center

/

Bookings and calendar

Calendar

5 min read

See every booking by day, week or team member.

What This Page Is About

The Calendar page gives you a complete visual view of all your bookings.
You can switch between Month, Week, and Day views, create new bookings directly from the calendar, and manage existing bookings by clicking on them.

This is the fastest way to understand your schedule and team availability.

Calendar in Month view with bookings on each day and the Month, Week and Day view buttons

Calendar Views

At the top of the calendar, you can choose your display style:

Month View (Default)

Shows all bookings for the entire month
→ Best for overview and planning

Week View

Shows bookings for the current week, broken down by day
→ Good for team scheduling & workload viewing

Day View

Shows bookings hour-by-hour for one day
→ Best for detailed scheduling

Navigating the Calendar

At the top-left of the calendar:

  • Right Arrow → Move to next month/week/day

  • Left Arrow ← Move to previous month/week/day

  • Today Button (if available) brings you back to the current date

Creating a Booking from the Calendar

To add a booking:

  1. Click on any date (Month view) or date/time slot (Week/Day view)

  2. The Create Booking Modal opens

  3. Fill in:

    • Customer details

    • Service

    • Team member

    • Date & time

    • Payment summary

  4. Click Create Booking

The new booking appears directly on the calendar.

How Bookings Appear on the Calendar

  • Bookings appear as black-colored bars

  • They usually show:

    • Customer Name

    • Service Name

    • Booking time (in Week/Day view)

You can click on any booking bar to open the Booking Details Popup.

Booking Details Popup (After Clicking a Booking)

When you click on an existing booking in the calendar, a detailed booking popup appears.

This popup has three tabs:

TAB 1: Details

This tab shows complete booking information:

A. Booking Status

  • Confirmed

  • Pending

  • Cancelled

B. Customer Details

  • Name

  • Email

  • Phone

C. Booking Information

  • Booking date & time

  • Service name

  • Service duration

  • Team member assigned

D. Price & Payment Summary

  • Total booking amount

  • Payment received so far

  • Payment status:

    • Pending

    • Partial Paid

    • Paid

    • Overpaid

E. Edit Booking Button (Top-Right)

Clicking Edit Booking opens the same booking form with all fields prefilled:

  • You can change customer

  • Change service

  • Change time

  • Change team

  • Update payment summary

  • Update notes

F. Two Action Buttons Below

1. Cancel Booking
  • Marks booking as cancelled

  • Calendar updates instantly

  • Customer receives a notification (if enabled)

2. Take Payment

Opens the Take Payment Modal.

Take Payment Modal (from Details tab)

In this modal, you specify how much the customer is paying and via which method.

Fields:
  1. Amount Received

  2. Payment Method

    • Cash (Transaction ID optional)

    • Online

      • Enter email

      • A payment link is sent to the customer

    • Other

      • Transaction ID optional

Click Save Payment to record the payment.

Payment status updates instantly.

TAB 2: Past Payments

This tab shows all payments that have been made for this booking.

For each payment entry, you will see:

  • Amount

  • Date

  • Payment method

  • Transaction ID

  • Payment status

And two buttons:

1. Edit Payment

  • You cannot change the amount

  • Only the Transaction ID can be edited

  • This is useful for correcting mistakes

2. Refund

Takes you to the Refund Modal.

Refund Modal (from Past Payments tab)

Here you can refund the customer:

Choose which payments to refund
  • You will see a list of all payments

  • Select which ones you want to refund

Refund Type:
  • Full Refund → Refund total amount paid

  • Partial Refund → Enter any amount to refund

Click Initiate Refund to process it.

Refunds appear in the payment history.

TAB 3: Previous Bookings

This tab shows all past bookings made by the same customer.

For each previous booking, you may see:

  • Service Name

  • Booking date

  • Total amount

  • Payment status (full paid / partially paid)

  • Booking status

This helps you understand customer history at a glance.

Additional Features

✔ Quick Indicators

You can visually identify bookings and availability across your team.

✔ Availability Rules

Calendar availability is influenced by:

  • Shifts

  • Special Hours

  • Break Off for team members

  • Staff not available (red)

  • Business closed days

✔ Real-time Updates

Everything updates instantly after saving a booking or payment.

Tips & Best Practices

  • Use Day View for maximum clarity when the schedule is busy

  • Always review the team availability to avoid double booking

  • Use the Past Payments tab to keep financial records clean

  • Use the refund tool only after confirming refund amount

  • Use customer history to personalize interactions

  • Cancel bookings instead of deleting — cancellations keep records transparent

Common Questions (FAQ)

Q. Can I edit a booking from the calendar?

Yes — click the booking → Edit Booking button.

Q. Is payment required at the time of booking?

Depends on your service settings:

  • Free

  • Fixed

  • Custom label

  • Partial / full payment rules

Q. Can I undo a cancellation?

No. You must create a new booking.

Related Pages

Need Help

If you need assistance, contact support or use the in-app chat.

Can’t find it?
Talk to the RazorBooking team

Book a free help call with the team, or email support@razorbooking.com.

Can’t find it?
Talk to the RazorBooking team

Book a free help call with the team, or email support@razorbooking.com.

RazorBooking

Branded booking pages that take payments and cut no-shows.

Call us (Toll-Free)

Get product updates

New features and booking tips in your inbox. Unsubscribe anytime.

Explore AI summary

© 2026 Razorbooking. All rights reserved.

All systems operational

RazorBooking

Branded booking pages that take payments and cut no-shows.

Call us (Toll-Free)

Get product updates

New features and booking tips in your inbox. Unsubscribe anytime.

Explore AI summary

© 2026 Razorbooking. All rights reserved.

All systems operational

RazorBooking

Branded booking pages that take payments and cut no-shows.

Call us (Toll-Free)

Get product updates

New features and booking tips in your inbox. Unsubscribe anytime.

Explore AI summary

© 2026 Razorbooking. All rights reserved.

All systems operational